Fence Warehouse FAQ

Here are some FAQ’s but if you need more information please contact us.

General Fence Warehouse FAQs

Do you deliver fencing materials Australia-wide?

Yes. Fence Warehouse supplies DIY fencing materials throughout Australia and can arrange delivery to residential addresses, commercial sites and construction projects. We regularly ship fencing products to Melbourne, Adelaide, Brisbane, Gold Coast, Newcastle and many regional areas.  

Can I collect my order from your Sunshine North facility?

Yes. Customers are welcome to collect orders from our Sunshine North facility by prior arrangement. Collection times will be confirmed when your order is ready.

What are Fence Warehouse's trading hours?

We are open from Mon – Fri between 8.30am – 5.00pm

How do I get a free quote?

Either fill out our online enquiry form or phone us on 1300 FENCE WARE (1300 336 239)

How do I measure for a fence quote?

Simply provide the total length, approximate height, gate locations and photos of the area if possible. Our team can assist with measurements and help determine quantities required.

Fence Colours, Materials and Maintenance FAQs

What colours are available?

Most products are available in standard colours such as Black, Primrose, Monument, Woodland Grey, Surfmist and many other powder coated finishes. Custom colours can also be arranged.

How long will powder coating last?

When properly maintained, quality powder coating can provide many years of protection and appearance retention. Fence Warehouse uses premium Interpon and Dulux powder coating systems for maximum durability.  

Do aluminium fences rust?

No. Aluminium fencing will not rust like steel. It is an excellent low-maintenance option for pool fencing, front fences and coastal locations.

How much maintenance does steel fencing require?

Modern galvanised and powder coated steel fencing requires very little maintenance. Periodic washing and inspection will help maximise lifespan.

Are your fencing products suitable for coastal areas?

Yes. Many of our aluminium and powder coated products perform exceptionally well in coastal environments. We can also recommend suitable materials for high-corrosion areas.

Custom Fence Panels & Manufacturing FAQs

Can you manufacture custom fence panels?

Yes. We manufacture custom fence panels, gates and screening systems to suit unique site requirements including raked, tapered, curved and oversized designs.  

Does Fence Warehouse make non standard fence panels and gates?

Fence Warehouse manufactures a huge variety of non standard fencing & gates which can be custom made to suit any need for any application.

What is the turnaround time on non standard and custom orders?

Fence Warehouse strives to process all non standard orders within 2-3 working days. Custom orders can take 10 – 15 working days but we suggest you check with us prior to ordering.

Can fencing be installed on sloping ground?

Yes. Fences can be stepped, raked or custom manufactured to suit sloping sites while maintaining an attractive appearance and security.

Front Fence FAQs

What fence is best for a front yard?

The best front fence depends on your style and budget. Popular choices include steel picket fencing, spear and ring fencing, aluminium slat fencing and architectural blade fencing.

Gate & Automation FAQs

Do you manufacture sliding gates?

Yes. We manufacture both manual and automated sliding gates for residential, commercial and industrial applications.  

What is the difference between a sliding gate and a cantilever gate?

A sliding gate runs on a ground track while a cantilever gate operates without a track and is suspended above the driveway. Cantilever gates are ideal where tracks may become obstructed by dirt, gravel or debris.

Can existing gates be automated?

In many cases, yes. Existing swing and sliding gates can often be retrofitted with automation systems, subject to site inspection and gate condition.

What happens if my automatic gate loses power?

Most automatic gate motors include a manual release mechanism allowing the gate to be operated manually during power outages.

Can I order replacement gates, hinges or latches?

Yes. We stock a wide range of fencing components including hinges, latches, base plates, brackets and gate hardware.  

Commercial & Security Fencing FAQs

Can you supply fencing for commercial projects?

Yes. We regularly supply fencing and gate systems for schools, factories, warehouses, childcare centres, government projects and commercial developments.  

Do you supply security fencing?

Yes. We offer a range of security fencing systems including tubular steel, spear top, anti-climb and custom security fencing solutions.  

Installation FAQs

Do you provide installation services?

Yes. Fence Warehouse provides professional installation services throughout Melbourne and can also supply DIY kits Australia-wide.  

Can Fence Warehouse deliver direct to site?

Fence Warehouse does daily deliveries to metropolitan Melbourne.

Pool Fencing FAQs

Does your pool fencing comply with Australian standards?

Both tubular and glass pool fencing and components have been designed so when installed correctly it will comply with AS1926-2007 & AS2008 (Safety Glazing materials) Australian standards for Pool Fencing.

What are the height requirements for pool fencing?

The standard height requirement is 1200mm. Where you have differing ground levels due to things like retaining walls you will need taller panels for some sections to conform with Australian standards. Speak with your local council or building surveyor to see if your area will comply.

How is Fence Warehouse’s pool fencing more advanced than those of our competitors?

Fence Warehouse’s range of Aluminium tubular fencing is made using internally ribbed reinforced rails,  which have been NATA tested & proven to be 45% stronger than rails used by other fencing manufacturers.

How strong is glass pool fencing?

The glass is A-grade Toughened Safety Glass, heat treated and is made to Australian Standards . It is extremely strong and impact resistant but if it does break this glass comes apart in a spray of cube-like pellets rather than jagged shards.

How do I install a pool fence?

Download our installation instructions. Most people with basic handyman skills will be able to fit a tubular or glass fence. If you need assistance we may be able to provide you with details of a local installer.

Can the fence be attached to a timber deck?

Yes, we can supply posts with a base plates that can be fixed to timber decking. Make sure there is adequate fixing under the deck.

Can the fence be attached to concrete and tiles?

Yes. Holes need to be core drilled through the tile and concrete. The posts are then fastened into these using a special cement based grout.

Can the fence go into my garden bed or lawn?

Yes, tubular fencing can be installed directly into soil but glass fencing is better with a concrete footing.

Is a glass fence difficult to keep clean?

Glass fence cleaning is the same as cleaning any other glass. Since there will be many splashes of water on the fence, we use and recommend VITROglaze – a special glass treatment that repels water and therefore reduces your cleaning efforts. VITROglaze is a permanent treatment that prevents the adhesion and buildup of contaminants onto the glass surface. It also provides oil and water repellent properties. Working similar to non-stick cookware your glass becomes easier to clean without the need for harsh chemicals. We can treat the glass for you for a fee or we can supply it with your fence for you to apply to the fence yourself.

Does Fence Warehouse keep pool fencing in stock?

Fence Warehouse stocks 5 styles of pool fencing & gates at bargain prices in both Black & Primrose, and offers a huge range of non standard colours available on request.

Can I use pool fencing as a handrail or balustrade?

Fence Warehouse’s aluminium tubular range may only be used as a handrail on balconies that DO NOT exceed 900mm from ground level. Normal tubular pool fencing is NOT classed as structural balustrade.  Please consult your local council for more details.

Warranty FAQs

Do your products come with a warranty?

Yes. Warranty coverage varies depending on the product. Please contact our team for specific warranty information relating to your fencing, gate or automation purchase.

Sign up to receive our DIY fence ideas & special offers.

Have questions about fencing, gates or delivery?

Visit our FAQs for answers about quotes, pool fencing, custom panels, installation and Australia-wide delivery.

View Fencing FAQs

For all your fencing needs please call 1300 FENCEWARE (1300 336 239) or visit our

Your Cart